This policy explains the conditions for returns, replacements, and refunds.

1. Eligibility for Returns

  • Items must be unused and in original condition
  • Return request must be made within 48 hours of delivery

2. Non-Returnable Items

  • Custom-designed products
  • Items damaged due to misuse

3. Damaged or Incorrect Products

  • If you receive a damaged or incorrect item, contact us with photos
  • We will provide a replacement or refund

4. Refund Process

  • Refunds are processed after verification
  • Amount will be credited to the original payment method within 5–7 business days

5. Return Shipping

  • Return shipping may be covered in case of defective or incorrect items

6. Order Cancellation

  • Orders can be cancelled before production begins
  • Custom orders cannot be cancelled once design work has started

7. Contact Us

For any return or refund queries, contact:

Email: info@evomakers.com